FAQs

Whiplash Treatment Center, Dallas, TX

Do you take insurance?
Yes, we take automobile personal injury protection (PIP) and MedPay insurance which is a no-fault coverage that should not increase your rates and your insurance company cannot cancel you for using it. We also take health insurance and 3rd party liability insurance. Call our office to discuss and verify your coverage.

How much do I have to pay out of pocket for treatment?
Usually there is no out-of-pocket expense or deductibles or co-pay depending on what insurance you carry for automobile accidents.

How quickly can I get into treatment?
We can schedule new patients for an exam within 24 hours. We also take appointments after hours and weekends.

How many treatments will I need and how often?
That depends on our doctor’s evaluation to determine the number of visits

What do you do?
We are a licensed medical facility that has a group of specialists (MD supervised) all working together in the same location. Our focus is the treatment of whiplash, acute and chronic neck pain, back pain, and the rehabilitation of muscular and spinal conditions.

Isn't all treatment for whiplash the same?
No. As with all professionals, some are better than others based on their experience, training, and equipment that they have to use and which type of injuries they treat the most. We are specialists in neck and back injury, so we are more familiar with treatment protocols that work for that type injury. Many other providers exclusively use exercise and machines in a gym like atmosphere. Better results are obtained and patients heal faster for conditions/injuries in a multi-modality treatment approach, i.e. manual (hands on therapy) use of diagnostic tools such as the MCU (multi-cervical unit) to identify which muscles are affected, cold laser, electrical stimulation (interferential), and a specialized strengthening program, such as the Melborne Protocol that we use in conjunction with the MCU for whiplash, acute and chronic neck pain.

Do you prescribe medication?
We have medical doctors on staff that evaluate patients to determine the need for medications.

Do you take appointments after 5 PM and weekends?
Yes, we can usually make appointments to fit your schedule and allow you to limit time lost from your work.

 

Will I fully recover?
Studies at renowned LaTrobe University in Melbourne, Australia have shown remarkable success using the MCU. In fact, over 90% of patients reported major progress. Researchers note direct increases in neck strength and Range of Motion resulting in major reduction in pain and measurable improvements in quality of life.